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NSPCC launches survey to find out if Deaf adults know where to ask for help

27 May 2014

NSPCC launches survey to find out if deaf adults know where to ask for help

The NSPCC has launched a survey to find out if deaf adults know where they can report concerns for a child or seek help.

The move comes after the charity discovered that very few deaf adults contact the NSPCC helpline via email, text, online or SignVideo if they are worried about a child or need advice.

The survey, which is anonymous and can be taken here https://www.surveymonkey.com/s/NSPCCsurvey, includes questions signed in British Sign Language and asks respondents whether they know who they can contact if they have a concern about a child and how they would prefer to get in touch with the NSPCC helpline’s trained child protection professionals.

 The NSPCC’s Head of Child Protection Operations John Cameron said:

 “Supporting deaf adults to care for and protect children is really important to the NSPCC.  We want to understand if deaf adults are aware of the help we are able to offer, whether that’s advice in looking after the own children, or if they were worried about another child. 

 “We know that deaf adults can often feel excluded from services available to them, as they’ve not been made aware of what they offer or how to use them. “Research also indicates that deaf children are more vulnerable to abuse due to communication barriers – we need to stop this and enable them to ask for help.

“Through this survey we hope to gain a good knowledge of why deaf adults are choosing not to contact us and importantly how we can improve our services to ensure they do.”

If you have concerns about a child or want advice you can contact the NSPCC for free 24 hours a day, by calling 0808 800 5000, emailing help@nspcc.org.uk, texting 88858, using SignVideo http://www.signvideo.co.uk/news/nspcc-helpline or completing an online reporting form https://www.nspcc.org.uk/Applications/Forms/HelplineConcern/the-helpline-online-form.aspx

You can choose to remain anonymous if you wish.